As a rule, losses are calculated as deposits minus withdrawals. Winnings that were reinvested and subsequently lost are not included in the calculation. You are clearly affected if:

1. You were not aware of the illegality of online casinos at the time the bets were placed,
2. You are able to document and quantify your losses,
3. At the time the bets were placed, you were neither a resident of Schleswig-Holstein nor had your habitual residence there.

Operating and offering online casinos in Germany was prohibited until 30 June 2021 under Section 4 (4) of the Interstate Treaty on Gambling 2012 (GlüStV 2012), with only a few exceptions. Since 1 July 2021, online casinos are permitted only with a national license. Any online casinos that were offered before 30 June 2021, or that continue to operate without a national license — typically by providers from Malta, Gibraltar, Cyprus, or Curaçao — are illegal. Very few people in Germany were or are aware of this. As a result, any losses incurred under these circumstances can be reclaimed. Our partner law firms have many years of experience, exceptional expertise, and have already achieved numerous successes in German courts.

You will not incur any costs and bear no financial risk for the process. The litigation funder only receives a percentage of the awarded sum in the event of a successful claim, as compensation for covering all costs (court fees, your own lawyer’s fees, and the opposing party’s costs). There are two possible scenarios:

1. Our partner law firms are successful out of court (i.e., without filing a lawsuit) – in this case, a success fee of 39% applies.
2. Our partner law firms must file a lawsuit and are successful in court – in this case, a success-based fee of up to 45% applies.

Disputes arising from gambling are generally excluded from coverage under legal expenses insurance. This means you can either cover the costs of the legal proceedings yourself or make use of the services of our litigation funder.

To evaluate and quantify your case, all deposits and withdrawals, as well as any communication or chat records, are needed. You can easily download or export these directly from your account with the respective game provider – in particular, we require game summaries and transaction lists. If you encounter any difficulties, our team is happy to assist you with any questions!

Yes, you can. In this case, you can request the transaction lists from the online casino provider via their support, citing Article 15 of the GDPR. The providers are legally obliged to provide all historical data to the user within 30 days, even after the account has been closed.